How ordering works

How to order

Choose a piece from the catalog or share an idea for a custom design. The owner will check availability, timing, price, and details before payment.

Payment happens only after your order is confirmed manually.

Three steps

Choose a design
Browse the catalog and note each piece's status: in stock, made to order, or custom.
Send a request
Share the piece, quantity, preferences, deadline, and your preferred contact channel.
Wait for confirmation
The owner checks availability, timing, price, and details. Only then can you proceed to payment.

Each piece in the catalog shows its current status. This affects how quickly you can receive it and what steps are required before payment.

In stock
Ready-made piece
The piece is in stock. After your request, the owner confirms availability and you can pay for the order.
Made to order
Repeat or similar piece
The design can be recreated or adapted after details, timing, and price are agreed.
Custom
A piece from your idea
For a unique design, visit the custom order page or message the owner directly.

Payment
Payment is by bank transfer only after the owner confirms your order. Online checkout on the site and cash on delivery are not supported. For in-stock items, transfer details appear after you submit the order; custom and contact-led orders are arranged with the owner.
Shipping
Shipping is arranged after payment. Timing depends on stock availability or production time.

Cash on delivery is not supported.

Message us on the channel that suits you. Share the piece name or describe your idea, and the owner will reply about details, timing, and payment.

Can I pay on the site right away?

No. The owner confirms your order first — only then is payment by bank transfer required. Online checkout on the site is not supported.

When is an order considered confirmed?

After the owner checks availability, agrees on timing, price, and details, and lets you know the order is confirmed.

What does "made to order" mean?

Catalog made-to-order pieces are placed through the product order form as a prepayment intent. Timing is approximate.

Can I order a repeat of a catalog piece?

Yes, if the piece is marked as made to order. Place it through the made-to-order form on the product page.

Is custom ordering available?

Yes. For a unique design, visit the custom order page or message the owner directly.

Is cash on delivery supported?

No. Cash on delivery is not supported — payment by bank transfer is made before shipping after the order is confirmed.